The Dental Revenue Leakage Index

Every cosmetic and Invisalign practice is quietly losing revenue — not at the marketing stage, but in the gap between diagnosis and a scheduled case. The Revenue Leak Index is a growing library of operational breakdowns. We index a new Revenue Leak every Tuesday morning. Start with Leak #1 below, then get your free Case Acceptance Audit to find which leaks are costing your practice the most.

Revenue Leak Series, Pillar 2: Patient Communication, Patient Communication, Treatment Planning, Dental Practice Management Mary Tejeda Revenue Leak Series, Pillar 2: Patient Communication, Patient Communication, Treatment Planning, Dental Practice Management Mary Tejeda

Revenue Leak #21: The Expectation Gap — When the Planned Result Is Not the Patient’s Definition of Success

A treatment plan can be clinically correct and still feel unclear to the patient when the practice’s definition of success differs from the patient’s. Revenue Leak #21 shows how to align the finish line before the case loses momentum.

Read More
Revenue Leak Series, Pillar 4: Practice Growth, Patient Communication, Treatment Planning, Dental Practice Management Mary Tejeda Revenue Leak Series, Pillar 4: Practice Growth, Patient Communication, Treatment Planning, Dental Practice Management Mary Tejeda

Revenue Leak #20: The “Status-Quo Blind Spot”

When a treatment conversation explains the proposed care but never makes “no change” visible, the patient may default to the status quo without understanding what that choice means. Revenue Leak #20 shows how to make the decision complete without pressuring a yes.

Read More
Revenue Leak Series, Pillar 1: Case Acceptance, Dental Practice Management, Patient Communication, Treatment Coordination, Treatment Planning Mary Tejeda Revenue Leak Series, Pillar 1: Case Acceptance, Dental Practice Management, Patient Communication, Treatment Coordination, Treatment Planning Mary Tejeda

Revenue Leak #19: The “Choice Overload Leak” — When Too Many Treatment Options Stall a Yes

Offering clinically appropriate alternatives is not the problem. The leak begins when a patient receives a list of options without a clear connection to what matters most, a recommended path, or a defined next decision. Revenue Leak #19 shows how practices can create clarity without pressure.

Read More
Revenue Leak Series, Pillar 1: Case Acceptance, Dental Practice Management, Patient Communication, Treatment Coordination, Treatment Planning Mary Tejeda Revenue Leak Series, Pillar 1: Case Acceptance, Dental Practice Management, Patient Communication, Treatment Coordination, Treatment Planning Mary Tejeda

Revenue Leak #18: The “Full-Plan Freeze” — When a Big Treatment Plan Has No First Step

A comprehensive treatment plan can be clinically sound and still feel impossible to start. Revenue Leak #18 explains the Full-Plan Freeze: the moment a patient sees the entire scope of care but cannot identify the next manageable decision. Learn how phased sequencing, patient priorities, and a named first step help practices protect momentum.

Read More